Return & Refund Policy – AllSeazo

Last Updated: November 7, 2026

At AllSeazo, customer satisfaction is important to us. We aim to provide quality products and a smooth shopping experience. Please read our return and refund policy carefully.

1. Return Eligibility

Customers may request a return or resolution if:

• The product received is damaged or defective.
• The wrong product was delivered.
• The product received is significantly different from its description.
• An item is missing from the order.

Requests will be reviewed in accordance with applicable Indian consumer protection laws.

2. Reporting a Problem

If you receive a damaged, defective, or incorrect product:

• Contact us within 48 hours of delivery, where reasonably possible.
• Include your order number and a description of the issue.
• Provide clear photographs or an unboxing video, if available, to help us investigate.

A missing unboxing video will not automatically remove any rights available under applicable law.

3. Return and Replacement Process

After reviewing your request, our support team will explain the available resolution.

Depending on the circumstances and applicable law, this may include a replacement, repair, refund, or another appropriate resolution.

Please do not send products back before receiving return instructions from our support team.

4. Change-of-Mind Returns

If you simply change your mind or no longer want the product, return requests may be subject to the product listing and applicable return conditions.

Any applicable return shipping charges will be communicated before the return is arranged.

Nothing in this section limits your statutory consumer rights.

5. Refunds

If a refund is approved:

• The refund will generally be issued to the original payment method.
• Processing time may depend on the payment provider or bank.
• We will communicate the refund status to you.
• Any applicable refund will be handled in accordance with Indian law.

6. Cancellations

Cancellation requests should be submitted as soon as possible after placing an order.

If an order has already been processed or dispatched, cancellation may not be possible. Your applicable legal rights remain unaffected.

7. Contact Us

For return requests, refunds, damaged products, incorrect deliveries, or order-related concerns, contact:

Email: allseazonstore@gmail.com

Please include your order number in your message so we can assist you efficiently.

8. Policy Updates

AllSeazo reserves the right to update this policy when necessary. Updates will be published on this page with the revised date.

This policy does not exclude or restrict any rights available to customers under applicable Indian consumer protection laws.